‍SSB Legal Pty Ltd
Last Updated: 25 March 2026

‍1. Introduction

SSB Legal Pty Ltd (“SSB Legal”, “we”, “us”, or “our”) is committed to protecting the privacy and confidentiality of personal information.

We handle personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you: ‍

  • use our website; or

  • engage our legal services.

‍By using our website or providing us with your information, you agree to this Privacy Policy.

2. What Information We Collect

We may collect the following types of personal information:

Personal Details‍ ‍

  • Name;

  • Address;

  • Phone number;

  • Email address; and

  • Date of birth.

‍Financial Information‍

  • Billing details; and

  • Payment information.

‍Sensitive Information

Where necessary for legal services, we may collect sensitive information, including:‍ ‍

  • health information;

  • family circumstances; and

  • legal matters relevant to your case.

‍This information is handled in strict accordance with applicable privacy laws.

Website Usage Data

We may collect:‍ ‍

  • IP address;

  • browser type;

  • device information; and

  • pages visited and interaction data.

‍3. How We Collect Information

We collect personal information in the following ways:‍ ‍

  • Directly from you (e.g. forms, emails, phone calls, consultations);

  • From third parties (e.g. government agencies, other lawyers, with your consent or as required by law); and

  • Automatically via cookies and analytics tools when you use our website.

‍Where lawful and practicable, you may interact with us anonymously or using a pseudonym.

4. How We Use Your Information

‍We use your personal information for the following purposes:

‍Primary Purposes

  • Providing legal advice and representation;

  • Communicating with you about your matter;

  • Processing payments and issuing invoices; and

  • Complying with legal and regulatory obligations.

‍Secondary Purposes

  • Improving our services and website functionality;

  • Analysing website usage; and

  • Sending updates or insights (only where you have opted in).

‍We do not sell or rent your personal information.

‍5. Disclosure of Information

‍We may disclose your personal information only where necessary:

  • with your consent;

  • where required by law;

  • to courts, tribunals, or regulatory bodies; and

  • to trusted third-party service providers (e.g. IT providers, payment processors).

‍All third parties are required to maintain strict confidentiality and comply with privacy laws.

‍‍6. Storage and Security

‍We take reasonable steps to protect your personal information from misuse, interference, loss, and unauthorised access.

‍Security Measures Include:

  • secure and encrypted systems;

  • restricted access to authorised personnel;

  • regular monitoring and system updates; and

  • adherence to Australian Cyber Security Centre (ACSC) guidance.

‍Storage

  • electronic data is stored on secure servers; and

  • physical records are kept in secure premises.

‍Retention

‍We retain information only as long as necessary for legal and regulatory purposes, after which it is securely destroyed or de-identified.

‍‍7. Website Analytics and Cookies

‍We use cookies and analytics tools (such as Google Analytics) to:

  • improve website performance;

  • understand user behaviour; and

  • enhance user experience.

‍You can control cookies through your browser settings and opt out of analytics tracking if preferred. ‍

8. Your Rights

‍You have rights under Australian privacy law, including:

  • Access – request access to your personal information;

  • Correction – request correction of inaccurate or incomplete data;

  • Deletion – request removal where legally permissible; and

  • Complaints – raise concerns about how your data is handled.

‍We aim to respond to all requests within 30 days. ‍

9. Updates to This Policy

‍We may update this Privacy Policy from time to time.

‍Updates will be published on our website, and continued use of our services constitutes acceptance of the updated policy. ‍

10. Contact Us

If you have any questions or requests, please contact us:

SSB Legal Pty Ltd
Address: Suite 108, 204 Dryburgh Street, North Melbourne VIC 3051
Phone: (03) 9969 7848
Email: info@ssblegal.com.au

‍Privacy Complaints

‍If you believe your privacy rights have been breached, please contact us first.

‍If you are not satisfied with our response, you may contact:

‍Office of the Australian Information Commissioner (OAIC)
Website: www.oaic.gov.au
Phone: 1300 363 992